INSTANT FEEDBACK TO SELLERS. WIN MORE INSTRUCTIONS AND RECOMMENDATIONS.
The app for estate agents that provides instant feedback from buyers to vendors. Get happier vendors, faster sales and more instructions.
WIN MORE INSTRUCTIONS
Vendors love trueview because they get instant, detailed feedback from each of their viewings. They feel more in control and informed.
trueview will show prospective vendors that you are a distinctive and progressive agent with a commitment to customer service.
Use trueview data to showcase your performance and success to prospective clients.
HELP YOUR VENDOR GET THE SALE THEY WANT
trueview provides your vendors with invaluable context by sharing easy-to-understand evidence of how their property is performing.
Because the feedback comes directly from the buyer, sellers trust the feedback more.
This allows the conversation to be more informed and driven by a realistic view of the market.
trueview data augments the local knowledge and experience of great agents to help buyers understand the best path to getting a sale agreed on their property.
See what your vendors will receive from trueview
Want to see what your vendors will see? Enter your email address here and we’ll send you an example of a viewing rating, complete with links to an example vendor dashboard.
WATCH THE VIDEO
HOW IT WORKS
After each viewing, you can use trueview’s rating system to capture data-driven feedback from potential buyers on the property they have viewed. This information is provided instantly by email to your clients and allows them to see all of their feedback in one simple dashboard.
You can compare the results of a particular property to all of your other properties to give context to your clients, sharing graph-based evidence of how their property is performing.
Giving your client the data direct from the buyer by email allows them to reflect on the property’s performance making your time on the phone with them much more focused on action.
Trueview creates a new dynamic in the dialogue between you and your client, leading to a calmer and more business-like discussion resulting in quicker remedial action where it is required and a faster Sale Agreed.
WHAT OUR CUSTOMERS ARE SAYING
"Four of the last seven sales we've agreed were successfully negotiated with the vendor as a direct result of the trueview feedback in relation to property price." Director, Hunters in Camberwell.
"We are making good use of Trueview and I am finding it particularly useful to show to prospective clients on appraisals. The feedback from existing vendors and applicants has also been very positive." Manager, CJ Hole in Southville, Bristol.
"Getting feedback as soon as the viewing finished was really helpful. Since we had an open house, we had a lot of information which we could look at on the Sunday after our viewings. Really helpful." Vendor - South London
"We've been really impressed with the way our clients respond to trueview. They really love getting instant feedback. Also, having a list of ratingshelps our staff prioritise their sales calls to buyers." Agent - Surrey
We surveyed vendors who used trueview during the sale of their property and some who didn’t. The results show that using trueview has an enormously positive impact on client satisfaction.
I received helpful feedback from my agent and would recommend them as a way for sellers to market their houses.
- True View Vendors: 85%
- Other Vendors: 65%
I received informative feedback on all of my viewings in a timely fashion.
- True View Vendors: 92%
- Other Vendors: 35%
I trusted the information that I received in the feedback on my property.
- True View Vendors: 84%
- Other Vendors: 25%
My estate agent was working with me to sell my property, doing their best to achieve a sale.
- True View Vendors: 94%
- Other Vendors: 60%
BASIC5 new properties to add each month
PRO10 new properties to add each month
POWERUnlimited new properties to add each month
PARTNERUnlimited new properties per month
All of our packages come with the following features:
Access to the trueview website and mobile services, allowing you to capture feedback from prospective buyers.
Instant feedback to your vendors, direct from trueview via email.
Real-time analytics and reporting giving you context on the feedback the properties receive.
Outstanding customer service
Our partner package comes with the following features:
Access to wider data trends and reports
Contact us to discuss your needs.
Call us on 07980 447504, alternatively complete the contact form below.
For more information on pricing or our white label trueview package, just contact us for more details.
Website VisitorsLike most website operators, True View Property collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. True View Property's purpose in collecting non-personally identifying information is to better understand how True View Property's visitors use its website. From time to time, True View Property may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website. True View Property also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and people viewing Vendor dashboard URLs. True View Property only discloses logged in user and Vendor IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below.
Gathering of Personally-Identifying InformationCertain visitors to True View Property choose to interact with True View Property in ways that require True View Property to gather personally-identifying information. The amount and type of information that True View Property gathers depends on the nature of the interaction. For example, we ask visitors who rate a property on True View to provide their name and email address. Those who engage in transactions with True View Property — by purchasing access to our Pro account for example — are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, True View Property collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor's interaction with True View Property. True View Property does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.
Aggregated StatisticsTrue View Property may collect statistics about the behaviour of visitors to its websites. For instance, True View Property may monitor the most popular properties on the True View website to see how our servers perform under the strain or analytics to measure where users spend their time in the app. True View Property may display this information publicly or provide it to others. However, True View Property does not disclose personally-identifying information other than as described below.
Protection of Certain Personally-Identifying InformationTrue View Property discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on True View Property's behalf or to provide services available at True View Property's websites, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using True View Property's websites, you consent to the transfer of such information to them. Other than to its employees, contractors and affiliated organizations, as described above, True View Property discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when True View Property believes in good faith that disclosure is reasonably necessary to protect the property or rights of True View Property, third parties or the public at large. If you are a registered user of a True View Property website and have supplied your email address, True View Property may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what's going on with True View Property and our products. We expect to keep this type of email to a minimum. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. True View Property takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.
Business TransferIf True View Property, or substantially all of its assets, were acquired, or in the event that True View Property goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of True View Property may continue to use your personal information as set forth in this policy.
Terms & Conditions
Terms and conditions of use
1.1 These terms and conditions shall govern your use of our website.
1.2 By using our website, you accept these terms and conditions in full; accordingly, if you disagree with these terms and conditions or any part of these terms and conditions, you must not use our website.
1.3 If you register with our website, submit any material to our website or use any of our website services, we will ask you to expressly agree to these terms and conditions.
1.4 You must be at least 18 years of age to use our website; by using our website or agreeing to these terms and conditions, you warrant and represent to us that you are at least 18 years of age.
2.1 This document was created using a template from SEQ Legal (http://www.seqlegal.com).
- Copyright notice
3.1 Copyright (c) 2016 True View Property Ltd.
3.2 Subject to the express provisions of these terms and conditions:
(a) we, together with our licensors, own and control all the copyright and other intellectual property rights in our website and the material on our website; and
(b) all the copyright and other intellectual property rights in our website and the material on our website are reserved.
- Licence to use website
4.1 You may:
(a) view pages from our website in a web browser;
(b) download pages from our website for caching in a web browser;
(c) print pages from our website;
(d) stream audio and video files from our website; and
(e) use our website services by means of a web browser,
subject to the other provisions of these terms and conditions.
4.2 Except as expressly permitted by Section 4.1 or the other provisions of these terms and conditions, you must not download any material from our website or save any such material to your computer.
4.3 You may only use our website for [your own personal and business purposes], and you must not use our website for any other purposes.
4.4 Except as expressly permitted by these terms and conditions, you must not edit or otherwise modify any material on our website.
4.5 Unless you own or control the relevant rights in the material, you must not:
(a) republish material from our website (including republication on another website);
(b) sell, rent or sub-license material from our website;
(c) show any material from our website in public;
(d) exploit material from our website for a commercial purpose; or
(e) redistribute material from our website.
4.6 Notwithstanding Section 4.5, you may redistribute our newsletter to any person.
4.7 We reserve the right to restrict access to areas of our website, or indeed our whole website, at our discretion; you must not circumvent or bypass, or attempt to circumvent or bypass, any access restriction measures on our website.
- Acceptable use
5.1 You must not:
(a) use our website in any way or take any action that causes, or may cause, damage to the website or impairment of the performance, availability or accessibility of the website;
(b) use our website in any way that is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity;
(c) use our website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software;
(d) [conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to our website without our express written consent];
(e) access or otherwise interact with our website using any robot, spider or other automated means, except for the purpose of search engine indexing;
5.2 You must not use data collected from our website to contact individuals, companies or other persons or entities.
5.3 You must ensure that all the information you supply to us through our website, or in relation to our website, is true, accurate, current, complete and non-misleading.
- Registration and accounts
6.1 To be eligible for an individual account on our website under this Section 6, you must be at least 18 years of age and resident in the United Kingdom.
6.2 You may register for an account with our website by completing and submitting the account registration form on our website, and clicking on the verification link in the email that the website will send to you.
6.3 You must not allow any other person to use your account to access the website.
6.4 You must notify us in writing immediately if you become aware of any unauthorised use of your account.
6.5 You must not use any other person's account to access the website, unless you have that person's express permission to do so.
- User login details
7.1 If you register for an account with our website, you will be asked to choose a user ID and password.
7.2 Your user ID must not be liable to mislead and must comply with the content rules set out in Section 10; you must not use your account or user ID for or in connection with the impersonation of any person.
7.3 You must keep your password confidential.
7.4 You must notify us in writing immediately if you become aware of any disclosure of your password.
7.5 You are responsible for any activity on our website arising out of any failure to keep your password confidential, and may be held liable for any losses arising out of such a failure.
- Cancellation and suspension of account
8.1 We may:
(a) suspend your account;
(b) cancel your account; and/or
(c) edit your account details,
at any time in our sole discretion without notice or explanation.
8.2 You may cancel your account on our website using your account control panel on the website.
- Your content: licence
9.1 In these terms and conditions, "your content" means all works and materials (including without limitation text, graphics, images, audio material, video material, audio-visual material, scripts, software and files) that you submit to us or our website for storage or publication on, processing by, or transmission via, our website.
9.2 You grant to us a worldwide, irrevocable, non-exclusive, royalty-free licence to use, reproduce, store, adapt, publish, translate and distribute your content in any existing or future media.
9.3 You grant to us the right to sub-license the rights licensed under Section 9.2.
9.4 You grant to us the right to bring an action for infringement of the rights licensed under Section 9.2.
9.5 You hereby waive all your moral rights in your content to the maximum extent permitted by applicable law; and you warrant and represent that all other moral rights in your content have been waived to the maximum extent permitted by applicable law.
9.6 You may edit your content to the extent permitted using the editing functionality made available on our website.
9.7 Without prejudice to our other rights under these terms and conditions, if you breach any provision of these terms and conditions in any way, or if we reasonably suspect that you have breached these terms and conditions in any way, we may delete, unpublish or edit any or all of your content.
- Your content: rules
10.1 You warrant and represent that your content will comply with these terms and conditions.
10.2 Your content must not be illegal or unlawful, must not infringe any person's legal rights, and must not be capable of giving rise to legal action against any person (in each case in any jurisdiction and under any applicable law).
10.3 Your content, and the use of your content by us in accordance with these terms and conditions, must not:
(a) be libellous or maliciously false;
(b) be obscene or indecent;
(c) infringe any copyright, moral right, database right, trade mark right, design right, right in passing off, or other intellectual property right;
(d) infringe any right of confidence, right of privacy or right under data protection legislation;
(e) constitute negligent advice or contain any negligent statement;
(f) constitute an incitement to commit a crime
(g) be in contempt of any court, or in breach of any court order;
(h) be in breach of racial or religious hatred or discrimination legislation;
(i) be blasphemous;
(j) be in breach of official secrets legislation;
(k) be in breach of any contractual obligation owed to any person;
(n) be untrue, false, inaccurate or misleading;
(p) constitute spam;
(q) be offensive, deceptive, fraudulent, threatening, abusive, harassing, anti-social, menacing, hateful, discriminatory or inflammatory; or
(r) cause annoyance, inconvenience or needless anxiety to any person.
- Limited warranties
11.1 We do not warrant or represent:
(a) the completeness or accuracy of the information published on our website;
(b) that the material on the website is up to date; or
(c) that the website or any service on the website will remain available.
11.2 We reserve the right to discontinue or alter any or all of our website services, and to stop publishing our website, at any time in our sole discretion without notice or explanation; and save to the extent expressly provided otherwise in these terms and conditions, you will not be entitled to any compensation or other payment upon the discontinuance or alteration of any website services, or if we stop publishing the website.
11.3 To the maximum extent permitted by applicable law and subject to Section 12.1, we exclude all representations and warranties relating to the subject matter of these terms and conditions, our website and the use of our website.
- Limitations and exclusions of liability
12.1 Nothing in these terms and conditions will:
(a) limit or exclude any liability for death or personal injury resulting from negligence;
(b) limit or exclude any liability for fraud or fraudulent misrepresentation;
(c) limit any liabilities in any way that is not permitted under applicable law; or
(d) exclude any liabilities that may not be excluded under applicable law.
12.2 The limitations and exclusions of liability set out in this Section 12 and elsewhere in these terms and conditions:
(a) are subject to Section 12.1; and
(b) govern all liabilities arising under these terms and conditions or relating to the subject matter of these terms and conditions, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty, except to the extent expressly provided otherwise in these terms and conditions.
12.3 To the extent that our website and the information and services on our website are provided free of charge, we will not be liable for any loss or damage of any nature.
12.4 We will not be liable to you in respect of any losses arising out of any event or events beyond our reasonable control.
12.5 We will not be liable to you in respect of any business losses, including (without limitation) loss of or damage to profits, income, revenue, use, production, anticipated savings, business, contracts, commercial opportunities or goodwill.
12.6 We will not be liable to you in respect of any loss or corruption of any data, database or software.
12.7 We will not be liable to you in respect of any special, indirect or consequential loss or damage.
12.8 You accept that we have an interest in limiting the personal liability of our officers and employees and, having regard to that interest, you acknowledge that we are a limited liability entity; you agree that you will not bring any claim personally against our officers or employees in respect of any losses you suffer in connection with the website or these terms and conditions (this will not, of course, limit or exclude the liability of the limited liability entity itself for the acts and omissions of our officers and employees).
- Breaches of these terms and conditions
13.1 Without prejudice to our other rights under these terms and conditions, if you breach these terms and conditions in any way, or if we reasonably suspect that you have breached these terms and conditions in any way, we may:
(a) send you one or more formal warnings;
(b) temporarily suspend your access to our website;
(c) permanently prohibit you from accessing our website;
(d) block computers using your IP address from accessing our website;
(e) contact any or all of your internet service providers and request that they block your access to our website;
(f) commence legal action against you, whether for breach of contract or otherwise; and/or
(g) suspend or delete your account on our website.
13.2 Where we suspend or prohibit or block your access to our website or a part of our website, you must not take any action to circumvent such suspension or prohibition or blocking[ (including without limitation creating and/or using a different account).
14.1 We may revise these terms and conditions from time to time.
14.2 The revised terms and conditions shall apply to the use of our website from the date of publication of the revised terms and conditions on the website, and you hereby waive any right you may otherwise have to be notified of, or to consent to, revisions of these terms and conditions.
14.3 If you have given your express agreement to these terms and conditions, we will ask for your express agreement to any revision of these terms and conditions; and if you do not give your express agreement to the revised terms and conditions within such period as we may specify, we will disable or delete your account on the website, and you must stop using the website.
15.1 You hereby agree that we may assign, transfer, sub-contract or otherwise deal with our rights and/or obligations under these terms and conditions.
15.2 You may not without our prior written consent assign, transfer, sub-contract or otherwise deal with any of your rights and/or obligations under these terms and conditions.
16.1 If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect.
16.2 If any unlawful and/or unenforceable provision of these terms and conditions would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.
- Third party rights
17.1 A contract under these terms and conditions is for our benefit and your benefit, and is not intended to benefit or be enforceable by any third party.
17.2 The exercise of the parties' rights under a contract under these terms and conditions is not subject to the consent of any third party.
- Entire agreement
18.1 Subject to Section 12.1, these terms and conditions, together with [our privacy and cookies policy], shall constitute the entire agreement between you and us in relation to your use of our website and shall supersede all previous agreements between you and us in relation to your use of our website.
- Law and jurisdiction
19.1 These terms and conditions shall be governed by and construed in accordance with English law.
19.2 Any disputes relating to these terms and conditions shall be subject to the exclusive jurisdiction of the courts of England.
- Statutory and regulatory disclosures
20.1 We are registered in England and Wales; you can find the online version of the register at companieshouse.gov.uk, and our registration number is 09968349.
20.5 Our VAT number is 236 6508 00.
- Our details
21.1 This website is owned and operated by True View Property Ltd .
21.2 We are registered in England and Wales under registration number 09968349, and our registered office is at Wimbletech, Zone 2, 35 Wimbledon Hill Road, London SW19 7NB.
21.3 Our principal place of business is at Wimbletech, Zone 2, 35 Wimbledon Hill Road, London SW19 7NB.
21.4 You can contact us:
(a) by post, using the postal address given above;
(b) using our website contact form;
(c) by email, using the email address published on our website from time to time.t&c's